❓ FAQ — Prime Havens

1. What does Prime Havens sell?
We specialize in tumblers, kitchen tools, chef knives, drive belts, accessories, and everyday lifestyle items designed for convenience and durability.

2. Where are you located?
📍 1107 Blueridge Pkwy, Longview, Texas 75605

3. What is your shipping time?
Orders ship within 1–3 business days and arrive in about 3–7 business days.

4. Do you ship internationally?
Currently, we only ship within the United States.

5. What is your return policy?
You may return unused, undamaged items within 30 days. Used products cannot be returned unless defective.

6. What if my item arrives damaged?
Contact us immediately with photos. We will replace or refund the item.

7. Can I change or cancel my order?
Yes — but only if the order has not shipped yet. Once shipped, it cannot be changed.

8. How do I contact customer support?
📍 Address: 1107 Blueridge Pkwy, Longview, Texas 75605
📞 Phone:
📧 Email: